Change Management And Organisation Development

Course Content: Unit No. Content No. of Hours % of Weightage

1.

Organizational Change:

Introduction, Importance & imperative of change, Forces of change, Types of change, Types of planned and unplanned change, Models of change.

Organizational renewal:

The challenge of change, Change and its impact Operational effect, psychological effect, social effect; people reactions to change. Changing the organizational culture Resistance to change: Lifecycle to resistance to change, Resistance model of change, Driving forces and restraining forces blocking change, Overcoming and minimizing resistance to change.

12

17

2.

Organizational Development:

Introduction, concept, characteristics, Need, Evolution of OD, OD Assumptions & Values.

OD Models, 5 stage model of OD Action Research model of OD & its features Appreciative Inquiry model

OD practitioners:

Role and style of OD practitioners, Formation of Practitioner and client relationship, Relationship modes, issues in relationship Diagnosis:

Process, models and skills required, Methods of obtaining diagnosis information.

Process Intervention Skills:

Process interventions, Group process, Types of process interventions, Results of process interventions

12

18

3.

OD Interventions:

Definitions, Strategies for OD Intervention: Basic Strategies to change, Integration of change strategies, Stream analysis Selecting OD interventions, Major OD intervention techniques.

OD personal & Interpersonal Interventions:

Empowering the individuals and employees, Laboratory learning, Interpersonal styles, Career Life Planning Interventions

Team development Interventions:

Organizing around teams, Need for team development, Team development process, Outdoor experiential laboratory training, Role negotiation, role analysis

Intergroup Development & work team development interventions:

Changing relationships, Collaboration and conflict, Intergroup problems, Managing conflicts of various levels, Continuous