Management Process and Organisational Behaviour

Syllabus

Course Code: BBA 101

Management Process and Organisational Behaviour

Unit I                                                                                               14 Hours

Introduction

Management: Concept and Need, Managerial Functions – An Overview; Evolution of Management Thought, Classical Approach – Taylor, Fayol, Neo-Classical and Human Relations Approaches, Behavioural Approach, Systems Approach, Contingency Approach, MBO, Business Process Re-Engineering.

Unit II                                                                                             14 Hours

Planning and Organizing

Types of Plans; Strategic Planning; Environmental Analysis and Diagnosis (Internal and External Environment) Decision-Making: Process and Techniques; Perfect Rationality and Bounded Rationality. Concept and Process of Organising – An Overview, Span of Management, Different Types of Authority (Line, Staff and Functional), Decentralization, Delegation of Authority; Formal and Informal Structure; Principles of Organising; Types of Organsation Structures, Emerging Organisation Structures.

Unit III                                                                                            14 Hours

Introduction to Organisation Behaviour

Personality – Type A and B, Factors Influencing Personality. Learning – Concept, Learning theories, Perception – Concept, Perceptural Process, Importance, Factors Influencing Perception, Values and Attitudes - Concept and Types of Values: Components of Attitude, Job Related Attitudes.

Unit IV                                                                                            14 Hours

Motivation and Leadership: Motivation & Leadership: Concept, Importance, Extrinsic and Intrinsic Motivation; Leadership: Concept and Importance.

Conflict and Culture: Power and Conflict, Power Tactics, Organisational Culture and Climate-Concept and Determinants of Organisational Culture.