Performance Management GGSIPU BBA 5th Sem

Syllabus

Course Code: BBA 311

Performance Management

Unit-I

Performance Management: Scope and Significance Advantages of Performance Management, Performance Management Skills, Performance Management Framework, Employee Assessment System, Role of HR Professionals in Performance Management.                                                                                  (14 Hours)

Unit-II

Performance Management Perspective to Training Sub-system: Designing Training Needs Assessment (TNA) tools; Developing Training Modules including training objectives, lesson plan, and learning climate; Effective delivery of training; Evaluating training outcomes.                                                           (14 Hours)

Unit-III

Performance Management Systems and Formats: Perspectives to Performance Management System; Systems and Formats Including Graphic Rating System, Behavioural Anchor System, Balanced Score Card System, and 360-Degree System; Identifying, Defining, and Measuring Performance Metrics and Competencies (KRAS, KPAs, and KPIs); Formats for Scaling and Measurement; Designing Appraisal Form; Performance Feedback and Counselling; Potential Assessment and Performance Planning.                                                                     (14 Hours)

Unit-IV

Reward Systems and Legal Issues: Reasons for Introducing Contingent Pay Plan, Problems Associated with Contingent Pay Plans- Selecting a Contingent Pay Plan- Pay Structures- Job Evaluation- Broad Banding - Legal Principles Affecting Performance Management.                                                              (14 Hours)