Performance Management Systems

SECTION A

Unit

Course Description

Sessions

Unit I

Introduction of Performance Management System:

Definition of Performance Management System, Performance Planning, Performance Coaching and Performance Appraisal, Role of Appraisals in Performance Management, Role of Performance Management System, Characteristics of an Ideal PM System.

4

Unit II

Reviewing & Managing Performance: Performance

Appraisal: Definition and Objectives of Performance Appraisal, Process of Performance Appraisal- Self Assessment and its importance, Methods of Performance Appraisal- Traditional and Modern; Performance Management Process.

3

Unit III

Performance Management and Strategic Planning:

Definition and Purpose of Strategic Planning, Process of Linking Performance Management to the Strategic Plan.

2

Unit IV

Performance Coaching: Performance Appraisal as a

training need assessment, Counseling for better performance, Feedback Mechanisms in Organizations- training the superiors to give constructive feedback.

3

Unit V

Potential Appraisal: Meaning & objectives of Potential Appraisal, Potential Appraisal & Performance Appraisal.

2

Unit VI

Models for Assessing Performance: Balance Score Card- Different Perspectives and Benefits, HR Scorecard- The HR Scorecard Approach, Process of Developing the HR Scorecard, Benefits of the HR Scorecard, Building a High Performance Culture.

3

Unit VII

Employee Development and Retention Strategies:

Personal Development Plans, Performance Management & Reward Systems- Performance Linked Remuneration System, Performance Linked Career Planning & Career Development. Employee Retention- Meaning, Factors Responsible for High Employee Turnover, Employee Retention Strategies.

4

Unit VIII

Ethics in Performance Management: Ethical Perspective in Performance Appraisal System, Objectives of Performance Management Ethics, Code of Ethics and Code of Conduct, Implementing Code of Ethics in the Workplace, Ethical Dilemma in Performance Management.

3