Knowledge Management
ISBN-978-93-88280-37-2
Authors- Dr. P. Usha , Mr. Dileep Singh
Syllabus (14E00318) KNOWLEDGE MANAGEMENT 1) The Knowledge Economy: Definition, Scope and Significance of Knowledge Management, Techniques of Knowledge Management Difficulties in Knowledge Management, Principles of Knowledge Management, Leveraging Knowledge, Data-Information-Knowledge-Wisdom Relationship, Organizational Knowledge, Characteristics and Components of Organizational Knowledge –Building Knowledge Societies- Measures for Meeting the Challenges of Implementing KM Programmes.2) Essentials of Knowledge Management: Basic Types of Knowledge, Organisational Knowledge Management-Organisational Knowledge Types - Organisational Knowledge Capital - Organisational Knowledge Classification - Knowledge Life Cycle - Organisational Knowledge Sources - Process, Knowledge Conversion - Organisational Knowledge Progression - Organisational Knowledge Management – Technology Enablers - Ogranisational Human Capital – Organisational, Meta Knowledge.3) Implementation of Knowledge Management: Discussion on Roadblocks to Success, 10-Step KM Road Map of Amrit Tiwana, Business Intelligence and Internet Platforms, Web Portals, Information Architecture: A Three-Way Balancing Act, KM, the Indian Experience, Net Banking in India, The Mystique of a Learning Organisation.4) Knowledge Management and Information Technology: Role Information Technology in Knowledge Management Systems, Knowledge Management Tools, Creative Effective Knowledge Management Systems through Information Technology,
E-Commerce and Knowledge Management, Total Quality Management and Knowledge Management, Bench Marking and Knowledge Management5) Future of Knowledge Management and Industry Perspective: Companies on the Road to Knowledge Management, Knowledge Management in Manufacturing and Service Industry, Challenges and Future of Knowledge Management.
E-Commerce and Knowledge Management, Total Quality Management and Knowledge Management, Bench Marking and Knowledge Management5) Future of Knowledge Management and Industry Perspective: Companies on the Road to Knowledge Management, Knowledge Management in Manufacturing and Service Industry, Challenges and Future of Knowledge Management.
JNTU-A2018/MBA/3/15
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