Performance Management

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Dr. Nalla Bala Kalyan, D. Swaroopa

ISBN-978-93-5163-681-6

Syllabus

(14E00314) PERFORMANCE MANAGEMENT

1) Introduction to Performance Management: Concept -Performance Management vs. Performance Appraisal - Performance Management vs. Human Resource Management - Purposes- Significance.

2) Mentoring and Monitoring: Concept of Mentoring - Benefits of Mentoring - Characteristics of Mentor- Mentoring Process-Group Mentoring - Benefits - Types of Group Mentoring - Pitfalls Monitoring Performance - Performance Reviews: Objectives, Frequency of Review, Conducting Review Meetings, Problems in Conducting Meetings - Guidelines for Conducting Meetings.

3) Coaching and Counselling: Coaching for Performance Improvement - Concept - Tips for Effective Coaching Counselling -Functions of Counselling- Steps in Counseling Process.

4) Annual Stock Taking: Stock Taking of Performance – Uses –Appraisal System Design: Process and Approaches - Appraisal Methods - MBO and Assessment Centre - 360 Degree Appraisal - Balanced Score Card. Stock Taking of Potential - Appraisal for Reward - Appraisal for Recognition.

Learning Organisation: Concept of Learning Organisation- Learning Approaches - Learning Sources - Importance of Learning. Characteristics of Learning Organisation- Reward and Compensation Management - Concept and Types of Compensation- Objectives - Competitive Compensation Design - Fringe Benefits - Objectives - Factors influencing Fringe Benefits - Types of Fringe Benefits.

Reference JNTU-A2018/MBA/3/14

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