Business Communication

₹155.00

Tax excluded

Quantity

Dr. P. Bhujanga Rao & Tripti Sing Chowdhury 

ISBN- 9789387483774 

According to the new Syllabus of
‘Jawaharlal Nehru Technological University, Anantapur’
BUSINESS COMMUNICATION
 
1)      Concept of Communication – Significance, Scope – Communication Process – Essentials of good communication – Channels of Communication – Formal, Informal Communication – Upward, Downward, Horizontal Communication.
 
2)      Types of Communication: Verbal – Oral Communication: Advantages and Limitations of Oral Communication, Written Communication – Characteristics, Advantages & Limitations Non verbal Communication: Sign language – Body language – Kinesics – Proxemics – Time language and Hepatics: Touch language.
 
3)      Interpersonal Communication: Communication Styles, Managing Motivation to Influence Interpersonal Communication – Role of emotion in Inter personal Communication.
 
4)      Barriers of Communication: Types of barriers – Technological – Socio-Psychological barriers – Overcoming barriers, Types of listening.
 
5)      Report Writing – Formal reports – Writing effective letters – Different types of business letters - Interview techniques – Communication etiquettes


JNTU-A2018/MBA/2/01
49 Items
New

8 other products in the same category:

Comments (0)
No customer reviews for the moment.

Viewed products

Customers who bought this product also bought: