Business Ethis and Communication Skills

Syllabus

24IMSI201SE01

Business Ethics and Communication Skills

UNIT-I

Business Ethics: Importance and Need for Business Ethics, Theories of Ethics, Ethical Issues in Business, Ethics and Management. Ethics and Values, Norms, Beliefs, Morality; Ethical Decision Making Process. Framework for Ethical Decision Making.

UNIT-II

Ethical Dilemma and Values: Concept of Ethical Dilemma, Resolving Ethical Dilemmas, Ethical Dilemmas in Different Business Areas. Professional Values for Business. Managerial Values.

UNIT-III

Business Communication: Concept, Process, Importance and Limitations, Types of Communication- Written, Oral and Non-Verbal, Formal and Informal Communication, 7 Cs of Communication, Process of Communication; Barriers to Communication.

UNIT-IV

Written Communication: Report Writing-Process of Report Writing, Structures of Business Reports, Business Letter Components and Layout, Types of Letters; Memos, Notices and Circulars; Agenda and Minutes of Meeting, Resume and Curriculum Vitae.