Modern Office Management

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Bhanu Prakash Verma , Akshara Singh

BBA Bharathiar University, FifthSemester
Syllabus
 

MODERN OFFICE MANAGEMENT

Unit-I: Office Management and Organization
Basic Concepts of Office – Importance – Functions – Size of the Office – Office Management – Relations with Other Departments – Scientific Office Management – Office Manager – Principles of Office Organization – Types/Systems of Organization – Charts – Centralization versus Decentralization.
 
Unit-II: Office Environment and Communication
Office Location – Characteristics/Qualities of Office Building – Environment – Physical – Hazards in Office Safety – Security – Secrecy – Communication – Meaning – Essential Features – Classification – Barriers to Communication.
 
Unit-III: Office Correspondence and Record Management
Centralized versus Departmental correspondence – Departmental Typing and Typing Pools – Classification of Records – Principles of Record keeping – Filing – Methods.
 
Unit-IV: Office Systems and Procedures
Systems – Procedure – Advantages – Characteristics of Sound Office System and Procedures – Work Simplification – Principles – Kinds of Reports.
 
Unit-V: Office Personnel Relations
Personnel Management – Definitions – Functions – Office Committees – Employee morale – Productivity – Employee Welfare – Grievances – Work Measurement – Control of Office Work.
BHU2019/BBA/5/01
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