Training & Development

Syllabus

M-330: Training & Development

Unit I                                                                                                                                 3

Introduction to Employee Learning and Development in Organisations: Learning - the Forces Influencing Working & Learning, Classification of Learned Capabilities, Learning Theories, the Basic Principles of Learning, the Learning Process, Mental & Physical Processes, the Learning Cycle, Age Influences on Learning.

Unit II                                                                                                                               2

Training: Introduction, Concept, Meaning, Designing Effective Training, Training Practices, Strategic Training, Training Needs Assessment. Transfer of Training: Implementation of the Training Programme.

Unit III                                                                                                                              4

Training Methods: Traditional Training Methods: Presentation Methods, Hands-on Methods, Group Building Methods. Choosing Training Methods, E-Learning & Use of Technology in Training, Developing Effective Online Learning, Blended Learning, Simulations, Mobile Technology & Training Methods, Systems for Training Delivery.

Unit IV                                                                                                                              5

Evaluation of Training & Employee Development: Reasons for Evaluating Training, Overview of the Evaluation Process, Evaluation Practices, Evaluation Designs, Threats to Validity, Considerations in Choosing Evaluation Designs, Determining ROI, Determining Costs, Measuring Human Capital & Training Activity.

Employee Development: Introduction, Approaches to Employee Development, the Development Planning Process, Company Strategies for Providing Development, Special Issues in Training & Employee Development.

Unit V                                                                                                                                2

Introduction to OD: Definition, Introduction & Foundations of Organisational Development, Characteristics of OD, Participation & Empowerment, Teams & Teamwork, Parallel Learning Structures.

Unit VI                                                                                                                              3

OD Components: Components of OD Process-Diagnosis- Diagnosing the System, its Subunits & Processes, Programme Management Component, Third Wave Consulting: The Action Component: Nature of OD Intervention, Analysing Discrepancies.

Unit VII                                                                                                                            3

OD Interventions: Definition, Factors to be Considered, Choosing & Sequencing Intervention Activities, Classification of Interventions: Individual (Coaching, Counseling, Training, Behavioral Modeling & Mentoring), Group (Conflict Management, Group Facilitation, Group Learning, Self-Directed Work Teams, Team Building & Virtual Teams).

Unit VIII                                                                                                                           2

Future Trends in OD: Restructuring Organisations, OD in Global Settings, Future Direction in OD.