Performance Management And Competency Mapping

                                                                                            Syllabus

Module 1: Introduction                                                                                                     

Conceptual Aspects of Performance System, Dimensions and Excellence in Performance- Pillars of Human Performance - Theoretical Base for PMS - Objectives and Functions of PMS - Performance Management Prism - Competency Based PMS - Electronic PMS- Potential Appraisal and HRM, Performance Management and Employee Development, Performance Equation, – Emerging Trends in Performance Appraisal.

Module 2: Performance Evaluation                                                                                   

Objectives, Process, Pros and Cons of Performance Appraisal, Performance Planning, Performance Execution, Performance Assessment, Performance Review, Performance Renewal, Re-contracting-Design on Appraisal Forms of Using Rating Scales-Different Methods of Appraisals- Past, Present and Future Oriented Methods.

Module 3: Performance Management Mechanisms                                                         

Team Performance Management - Building and Leading High Performance Teams - Virtual Teams - Remote Working, Prerequisites of Remote Team Performance -Role of Team Leaders - Drivers of Performance - Designing Appraisal Programs - Conducting Appraisals - Individuals and Teams - Feedback Mechanisms – Individual and Team Rewards. Performance Management Guidelines and Checklists for Managers - Common Problems in Assessment - Ways to Avoid Pain during Appraisals.

Module 4: Legal Aspects of Performance Management                                                   

Managing High Performance - Pay for Performance - Performance Improvement - Identification of Gaps - Creative Performance Strategies - Performance Management Skills. Legal Issues Associated with Performance Appraisals - Mentoring and Coaching-Counseling and Monitoring, Managing Development - Guidelines on Appraising Expatriate‘s Performance, Counseling for Better Performance - Six Sigma and Bench Marking.

Module 5: Competency Mapping                                                                                       

History and Evolution of Competency, Competence v/s Competency; Performance v/s Competency; Skills v/s Competency; Behaviour Indicators, Types of Competencies-Generic/Specific, Threshold/Performance and Differentiating Technical, Managerial and Human. Promoting Competency Culture, Context and Relevance of Competencies in Modern Organisations, Competencies Applications, Trans-Cultural Managerial Competencies and Proficiency Level of Competency;

Module 6: Competency Management Framework                                                           

Macro View of Competency Management Framework: Strategic Framework-Linking HR Processes to Organisational Strategy, Competency Framework-Development of Personal Competency Framework, Lancaster Model of Managerial Competencies, Competency Modelling Framework-Developing a Competency Model, Stages in Design and Implementation of Competency Model-General Competency Framework, Competency Identification- Competency Assessment and Competency Development, Competency Mapping, Integration of HR Function.