ORGANISATION BEHAVIOUR MAKAUT BCA SECOND SEM

Unit 1: Introduction to Organisational Behaviour

1.1.

Organisational Behaviour (OB)

13

1.1.1.

Meaning and Definition of Organisational Behaviour

13

1.1.2.

Nature/ Characteristics of Organisational Behaviour

14

1.1.3.

Scope of Organisational Behaviour

14

1.1.4.

Historical Development of Organisational Behaviour

16

1.1.4.1.

Industrial Revolution

17

1.1.4.2.

Scientific Management

17

1.1.4.3.

Human Relations Movements

18

1.1.4.4.

Organisational Behaviour

20

1.1.5.

Why Study Organisational Behaviour?

21

1.1.6.

Importance of Studying Organisational Behaviour

22

1.1.7.

Foundations of Organisational Behaviour

24

1.1.8.

Determinants of OB

25

1.1.9.

Levels of OB

26

1.1.10.

Models of OB

27

1.1.11.

Organisational Behaviour Processes

30

1.1.12.

Challenges and Opportunities in the Development of OB

32

1.1.13.

Disciplines Contributing to OB

34

1.1.14.

Limitations of OB

35

1.2.

Individual Behaviour in Organisations

37

1.2.1.

Concept of Individual Behaviour

37

1.2.2.

Nature of Individual Behaviour

38

1.2.3.

Need of Understanding Individual Behaviour

38

1.2.4.

Foundation of Individual Behaviour

39

1.3.

Exercise

42

Unit 2: Individual Behaviour

2.1.

Personality

43

2.1.1.

Meaning and Definition of Personality

43

2.1.2.

Nature of Personality

43

2.1.3.

Types of Personality

45

2.1.4.

Major Personality Attributes Influencing Organisational Behaviour

45

2.1.5.

Determinants of Personality

48

2.1.6.

Significance of Personality

51

2.2.

Theories of Personality

51

2.2.1.

Personality Traits Theory

52

2.2.1.1.

Hans Eysenck’s Three Trait Theory

52

2.2.1.2.

Big Five Model

53

2.2.1.3.

Allport’s Trait Theory

55

2.2.1.4.

R.B. Cattell Theory

55

2.2.2.

Personality Type Theory

56

2.2.2.1.

Myers Briggs Type Indicator (MBTI)

57

2.2.2.2.

Sheldon’s Type Theory

58

2.2.2.3.

Spranger’s Value Theory

59

2.2.3.

Psychodynamic Theory

59

2.2.3.1.

Sigmund Freud’s Psychosexual Theory

59

2.2.3.2.

Erik Erikson’s Theory

61

2.3.

Perception

62

2.3.1.

Introduction

62

2.3.2.

Nature of Perception

63

2.3.3.

Components of Perception

63

2.3.4.

Factors Influencing Perception

65

2.3.5.

Perceptual Process

66

2.3.6.

Principles of Perception

69

2.3.7.

Errors in Perception/ Perceptual Errors

70

2.3.8.

Importance of Perception

72

2.3.9.

Difference between Perception and Attitude

73

2.4.

Attributions

73

2.4.1.

Meaning and Definition of Attribution

73

2.4.2.

Types of Attribution

74

2.4.3.

Attribution Theory

74

2.4.4.

Attribution Errors/Bias

76

2.5.

Attitudes

77

2.5.1.

Meaning and Definition of Attitudes

77

2.5.2.

Characteristics of Attitudes

78

2.5.3.

Importance of Attitudes

79

2.5.4.

Sources of Attitude

79

2.5.5.

Effects of Employee Attitude

80

2.5.6.

Attitude Formation

81

2.5.6.1.

Process of Attitude Formation

81

2.5.6.2.

Factors Influencing Attitude Formation

82

2.5.7.

Changing Attitude

83

2.5.7.1.

Theories of Attitude Formation and Attitude Change

83

2.5.7.2.

Barriers to Changing Attitude

84

2.5.7.3.

Overcoming Barriers to Changing Attitude

85

2.6.

Learning

86

2.6.1.

Meaning and Definition of Learning

86

2.6.2.

Characteristics of Learning

87

2.6.3.

Learning Process

87

2.6.4.

Principles of Learning

89

2.6.5.

Significance of Learning

90

2.7.

Learning Theories

91

2.7.1.

Classical Conditioning Theory

91

2.7.2.

Operant/Instrument Conditioning Theory

92

2.7.3.

Social Learning Theory

93

2.7.3.1.

Modelling Theory

93

2.7.3.2.

Social Cognition Theory

94

2.7.4.

Cognitive Learning Theory

95

2.8.

Job Satisfaction

95

2.8.1.

Meaning and Definition of Job Satisfaction

95

2.8.2.

Nature of Job Satisfaction

96

2.8.3.

Factors Affecting Job Satisfaction

97

2.8.4.

Significance of Job Satisfaction

98

2.9.

Exercise

99

Unit 3: Group and Team Dynamics

3.1.

Group

100

3.1.1.

Meaning & Definition of Group

100

3.1.2.

Nature of Group

100

3.1.3.

Why do People Join Groups

101

3.1.4.

Types of Groups in Organisations

102

3.1.5.