Organisational Behaviour

Unit

Contents

Lectures

1

Fundamentals of Organisational Behaviour

Definition, Nature, Scope, and Goals of Organisational Behaviour. Fundamental Concepts of Organisational Behaviour. Models of Organisational Behaviour. Emerging Aspects of Organisational Behaviour – TQM, Managing Cultural Diversity, Quality Circles and Total Employee Involvement.

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2

Attitude Values and Motivation

Effects of Employee Attitudes.

Personal and Organisational Values.

Nature and Importance of Motivation.

Motivation Process – Motivation Model.

Theories of Work Motivation

1)      Maslow’s Need Hierarchy Theory.

2)      McGregors’s Theory ‘X’ and Theory ‘Y’.

3)      Herzberg’s Two Factor Theory of Motivation.

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3

Personality

Definition of Personality, Determinants of Personality.

Theories of Personality – Trait Theory – The Big Five Model.

Type Theory – Myers-Briggs Type Personality.

Self Theory – Locus of Control.

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4

Work Stress

Meaning and Definition of Stress, Sources of Stress – Individual Level, Organisational Level, Type A and Type B Assessment of Personality

Causes of Stress in Organisation.

Effect of Stress – Physiological Effect, Psychological Effect, Behavioural Impact. Stress Management – Individual Strategies, Organisational Strategies.

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5

Conflict in Organisations

Concept of Conflict, Process of Conflict. Types of Conflict – Intrapersonal, Interpersonal, Intergroup, Organisational, Johari Window. Effects of Conflict, Conflict Management Strategies.

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6

Group Behaviour and Change in Organisation

Nature of Group, Types of Groups, TeamBuilding and Effective Teamwork. Goals of Organisational Change, Resistance to Change, Overcoming Resistance to Change.

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