Business Communication Skills-II

Unit

Topics

1

Oral Communication

1.1 Definition, Merits, and Demerits.

1.2 Presentation Skills: Preparation for Self- Introduction and Effective Presentation. Overcoming Fear During Presentation.

1.3 Interview Skills: Interview and Types of Interviews. Preparation before, During and after an Interview.

1.4 Do’s and Don’ts in an Interview                                          

[Lecture-15]

2

Personality Development and Communication Skills

2.1 The Concept of Personality - Factors Affecting Personality Development, Importance of Personality Development.

2.2 Self Awareness – Meaning – Benefits of Self – Awareness – Developing Self – Awareness.

2.3 Attitude: Meaning and Types, Factors affecting Attitudes, Positive Attitude – Advantages, Negative Attitude- Disadvantages, Ways to Develop Positive Attitude.

2.4 Self SWOC Analysis – Meaning – Importance- Application.            

[Lecture-15]