Business Communication- I

Unit No.

Unit Title

Contents

Skills to be

developed

1

Introduction of Business Communication

1.1 Introduction- Meaning, Definition.

1.2 Characteristics-Importance of communication.

1.3 Principles of communication, Process of communication

1.4 Barriers to communication & Remedies.

1.5 Methods and Channels of Communication.

i. Conceptual Clarity and understanding the Meaning, Characteristics and Importance of communication.

ii. To understand the Principles and Process of communication

iii. To understand Barriers to communication

2

Business Letters

2.1 Meaning and Importance

2.2 Qualities or Essentials, Physical Appearance

2.3 Layout of Business Letter

i. To understand the importance of business letters.

ii. To understand Essentials Qualities of business letters.

3

Soft skills

3.1 Meaning, Need, Importance.

3.2 Elements of soft skills.

a) Manners & Etiquettes, Grooming.

b) Effective Listening & Speaking

c) Interview Skills.

d) Presentation

e) Group Discussion.

f) Problem-solving skills

G)Time management abilities

i. To acquire the fundamental knowledge about soft skills

ii. To understand the Elements of Soft Skills

4.

Resume writing & Job Application letters

4.1 Introduction, essential elements of Bio data, Resume writing, Curriculum Vitae. 

4.2 Meaning & Drafting of Job Application letter.

To understand Resume writing and Job Application letter.