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Organisation Behaviour
Dr. Ravijeet Singh & Dr. Shital Singh
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BCA UP Unified Syllabus (UP State Universities), Second SemesterSyllabus BCA-S108: ORGANISATION BEHAVIOUR Unit-I: Fundamentals of Organisational Behaviour Nature, Scope, Definition and Goals of Organisational Behaviour; Fundamental Concepts of Organisational Behaviour; Models of Organisational Behaviour; Emerging Aspects of Organisational Behaviour: Meaning Cultural Diversity, Managing the Perception Process. Unit-II: Perception, Attitude, Values and Motivation Concept, Nature, Process, Importance, Management Behavioural Aspect of Perception. Effects of Employee Attitudes; Personal and Organisational Values; Job Satisfaction; Nature and Importance of Motivation; Achievement Motive; Theories of Work Motivation: Maslow’s Need Hierarchy Theory, McGregor’s Theory ‘X’ and Theory ‘Y’. Unit-III: Personality Definition of Personality, Determinants of Personality; Theories of Personality – Trait and Type Theories. The Big Five Traits, Mytes-Briggs Indicator; Locus of Control, Type A and Type B Assessment of Personality. Unit-IV: Work StressMeaning and Definition of Stress, Symptoms of Stress; Sources of Stress: Individual Level, Group Level, Organisational Level; Stressors, Extra Organisational Stressors; Effect of Stress – Burnouts; Stress Management – Individual Strategies, Organisational Strategies; Employee Counselling. Unit-V: Group Behaviour and LeadershipNature of Group, Types of Groups; Nature and Characteristics of Team;TeamBuilding, Effective Teamwork; Nature of Leadership, Leadership Styles; Traits of Effective Leaders. Unit-VI: Conflict in OrganisationsNature of Conflict, Process of Conflict; Levels of Conflict – Intrapersonal, Interpersonal; Sources of Conflict; Effect of Conflict; Conflict Resolution, Meaning and Types of Grievances and Process of Grievances Handling.
UP/BCA/2/04
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