Communication Skills (संचार कौशल)

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ISBN- 978-93-5480-305-5

AUTHORS- English- Dr. Sumit Kishore Mathur, Dr. Awanti Dixit

Hindi- Dr. Mahadev Pandey, Dr. Anoop Kumar Dixit

Syllabus

M1-BBAA2T

 

Communication Skills

Unit

Topic

No. of Lectures

1

Historical Background of Communication, Definition and Process of Communication, Essentials of Effective Communication, Barriers to Communication, Role of Communication in Organizational Effectiveness.

18

2

Public Speech-Composition Principles, Speech Delivering Skills, Group Discussion: Do's and Don'ts of Group Discussion, Communication in Committees, Seminars and Conference.

18

3

Non-Verbal Communication: Meaning, types and Importance, Listening, Difference between Listening and Hearing.

18

4

Business Correspondence, Essentials of Effective Business Correspondence, Structure of Business Letter, Types of Business Letter: Enquiry, Reply, Orders, Complaints and Circular Letter.

18

5

Drafting of Notices, Agendas, Minutes, Job Application Letter, Preparation of Curriculum Vitae,

18

                                                                              

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1

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18

2

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3

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18

4

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5

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18

MP State HED2021(bilingual)/ BBA/1/02
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