ISBN- 978-93-82249-82-5
AUTHORS- Mrs. Veera Karoli, Mr. Vikrant Verma
Based on the NEP-2020 syllabus for Business Communication, this book covers essential topics including:
|
Unit
|
Topics Covered |
|---|---|
|
Unit I
|
Introduction to communication: nature, process, objectives, media/channels, and communication barriers |
|
Unit II
|
Written communication: formal letters, reports, circulars, memos, notifications, and press releases. |
| Unit III |
Oral communication: interviewing techniques, group discussions, presentations, effective listening |
|
Unit IV
|
Digital communication: emails, virtual meetings, social media etiquette, internet communication norms |
Specific References
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ISBN- 978-93-82249-82-5
AUTHORS- Mrs. Veera Karoli, Mr. Vikrant Verma
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