Operations Management

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Prof. Yethiraj. T., B. Sasikala and R. Sangeetha Lakshmi
ISBN-9789386488213
BBA University of Madras, Fifth Semester
Syllabus
OPERATIONS MANAGEMENT
 
(CORE PAPER - XV)
 
Unit-I
Introduction: Nature and Scope of Operations Management. Production Design and Process Planning: Plant Location: Factors to be considered in Plant Location – Plant Location Trends.
 
Unit-II
Layout of Manufacturing Facilities: Principles of a Good Layout – Layout Factors – Basic Types of Layout – Service Facilities.
 
Unit-III
Production and Inventory Control: Basic Types of Production – Basic Inventory Models – Economic Order Quantity. Economic Batch Quantity – Reorder Point – Safety Stock – Classification and Codification of Stock -  ABC Classification – Procedure for Stock Control, Materials Requirement Planning (MRP). JIT.
 
Unit-IV
Methods Analysis and Work Measurement: Methods Study Procedures – The Purpose of Time Study – Stop Watch Time Study – Performance Rating – Allowance Factors – Standard Time – Work Sampling Techniques. Quality Control: Purposes of Inspection and Quality Control – Acceptance Sampling by Variables and Attributes – Control Charts.
 
Unit-V
Service Operations Management: Introduction – Types of Service Encounter – Service Facility Location – Service Processes and Service Delivery.

 

MU2017/BBA/5/04
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