Essentials of Organizational Behaviour

Unit

Content

Hours

1

Introduction to Organisational Behaviour

· Organisational Behaviour: Nature, Objective, Scope, Importance, Challenges and Opportunities, Disciplines that contribute to the field of OB.

· Effect of Environment Factors, Personal Factors, Psychological Factors and Organisational Systems and Resources on Organisational Behaviour

Models of Organisational Behaviour: Autocratic Model, Custodial Model, Supportive Model, Collegial Model and Systems Model

06

2

Individual Attributes and Organisational Behaviour

· Emotions ( Types and Sources of Emotions, OB Applications of Emotions and Moods, Emotional Intelligence)

· Attitudes (Job Satisfaction, Job Involvement, Organisational Commitment, Perceived Organisational Support, Employee Engagement)

· Values and Ethics

· Personality Factors: Meaning, Personality Frameworks, Other Personality Attributes Relevant to OB

· Perception: Meaning, Factors Influencing, Perception and Decision Making in Organizations: Influence of Individual Differences and Organisational Constraints.

· Motivation: Meaning, Early and Contemporary Theories of Motivation, Sources: Job Design and Work Arrangements, Employee Involvement and Participation, Rewards and Benefits.

· Learning: Meaning, Importance, Determinants, Principles and Process ( Various Theories)

13

3

Communication and Group Dynamics and their Influence on Organization Behaviour

· Communication: Process, Functions, Direction, Modes, Channels, Barriers

· Communication Forms and Purpose : Writing, Letters, Minutes of Meetings and Reports, Making Presentations and Group Discussions

· Groups: Types, Development of Groups, Group Norms, Group Cohesiveness, Group Decision Making

· Teams: From Group to Teams, Types, Characteristics,

Functions, Formation and Dynamics, Team Effectiveness

Ø Decision Making: Importance, Factors, Techniques

Ø Conflict And it’s Resolution: Types and Causes -

Psychological Aspects and Structural Aspects and Their Remedies

Negotiation and Resolution

· Leadership: Meaning, Importance, Skills & Attributes, Theories of Leadership: Trait, Behavioural, Contingency and Contemporary Theories of Leadership

Power and Politics: Meaning, Sources, Tactics and Implications

13

4

Organisation Structure, Leadership, Change Management and Culture Building 

· Organisational Structure: Meaning, Terminologies, Types and Importance,

· Factors Leading to Need for Different Structures: Technology, Business Environment, Size and Strategy, Impact of Structures on Organisational Behaviour

· Global Structures: Need, Types, Network Structures, SBUs

· Organisational Design and Employee Behaviour: Goal Setting and Role Distribution

· Change: Forces for Change, Planned Change, Resistance to Change, Approaches to Managing Organisational Change,

Creating and Sustaining a Culture of Change and Innovation, Impact on Organizational Behavior

13