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Communication-II
Amita Sharma & Prof. Pallvi Verma
ISBN-9789351638452
₹120.00
Tax excluded
Punjab Technical University PTU BCA, Second SemesterSyllabus (BSBC 201) COMMUNICATION-II Internal Assessment: 40 Marks External Assessment: 60 Marks SECTION-A Introduction to Business Communication (09)Meaning and Definition; process and classification of communication; elements & characteristics of communication; barriers to effective communication in business organization; Formal and Informal communication; grapevine, importance of effective communication in business house; Principals of effective communication. SECTION-B Writing Skills (09)Inter-Office Memorandums; Faxes; E-mails; Writing Effective Sales Letters - To Agents; Suppliers; Customers; Report Writing; Project Writing. SECTION-C Curriculum Vitae (CV) (09)Drafting a CV; Writing Job Application and Other Applications; Do’s and Don’ts while Appearing for an Interview; Types of Interview. SECTION-D Presentation Skills (09)Introduction; Need of Good Presentation Skills in Professional Life; Preparing a Good Presentations; Group Discussion; Extempore Speaking.
PTU2016/BCA/2/01
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