Technology For Management | MBA 2nd Sem | Bangalore University

Syllabus

Course Code: 2.1

TECHNOLOGY FOR MANAGEMENT

Module 1: Introduction to Information Systems                                                                        12 Hours

Information System: Concept of Data and Information, Meaning and Role of Information Systems, Elements and types of a System, Conversion/Installation Modes of Information System, Strategic Information System. Classification of Information Systems: Management Information System (MIS), Transaction Processing Systems (TPS), Decision Support System(DSS), Knowledge Management System (KMS), Operations Support System (OSS), Management Support System(MSS), Process Control System(PCS), Enterprise Collaboration System(ECS), Artificial Intelligence (AI), Applications of Artificial Intelligence: Neural Networks, Fuzzy Logical Control Systems, Virtual Reality, Expert Systems (ES), Executive Information Systems (EIS)

Module 2: Management Information System                                                                            10 Hours

Management Information System (MIS): Definition and Characteristics of MIS, Components of MIS, Function and Role of MIS, Process of MIS Implementation, Applications of MIS, System view of Business, Development of MIS within the Organization, System approach in Planning, Organizing and Controlling MIS, Reasons for the Failure of MIS. Database Management Systems (DBMS): Overview; Components, Objectives of DBMS, Functions Performed by DBMS, Recent Trends in DBMS, The Concept of RDBMS;

Module 3: Information Systems Analysis and Design                                                              12 Hours

Applications of Information System: Information System for Strategic Advantage, Strategic Role for Information System, Breaking Business Barriers and Improving Business Qualities, Business Process Reengineering. Information System Analysis and Design: Information SDLC, Stages in System Analysis – Structured SAD and Tools Like DFD (Data Flow Diagram), Context Diagram Decision Table, System Development Models: Water Flow, Prototype, Spiral; Hardware and Software Acquisition, System Testing, Documentation and its Tools, Conversion Methods. Emerging Concepts and Issues in Information Systems: Supply Chain Management, Customer Relationship Management, ERP, Introduction to Data Warehousing, Data Mining and its Applications

Module 4: E-Commerce and its Applications                                                                            10 Hours

Technology Adoption, Diffusion, and Absorption: New Technologies, Automation Decisions, Technology Adoption, Perspectives of Innovation Diffusion Process, Technology Absorption – Role, Benefits; Issues Involved in the Management of Technology and Government Initiatives E-Commerce: Introduction, Comparison between Traditional Commerce and E-Commerce, Advantages & Disadvantages of E-Commerce, Buying & Selling on Internet, Challenges in Implementing Electronic Commerce, Electronic Payment System, Electronic Commerce and banking, E-Security in Cyberspace Payment

Module 5: Ethics in IT                                                                                                                  4 Hours

Security and Ethical Challenges of IT: Ethical Responsibility- Business Ethics, Technology Ethics; Ethical Responsibilities of Business Professionals, Environmental Impact Analysis, Cyber Crime and Privacy Issues – Hacking, Cyber Theft, Unauthorized Use at Work, Software and Intellectual Property, Issues on Internet Privacy.

Ethical Issues Pertaining to Technology: Cloud and Mobile Computing, Internet of Things, M- Commerce, IT Influence on the Changing Business Environment, Health and Social Issues, Ergonomics and Cyber Terrorism

Module 6: Introduction to Application Software                                                                        12 Hours

Basics of MS-Word, MS-Excel and MS-Power Point; Application of these Software’s for Documentation and Making Reports; Preparation of Questionnaires, Presentations, Tables and Reports (Practical). Basic Ways of Connecting to the Internet, Internet Protocol, IP Address, Working with Google Services: Docs, Spreadsheet, Presenter, Sites etc;

Introduction to Oracle or MySQL, MS Access: Overview of MS-Access. Creating Tables, Queries, Forms and Reports in MS-Access.