Performance Management System

Syllabus

Course Code: 3.5.3

PERFORMANCE MANAGEMENT SYSTEM

Module 1: Introduction 10 Hours

Conceptual Aspects of Performance System, Dimensions and Excellence in  Performance- Pillars of Human Performance - Theoretical Base for PMS - Objectives and Functions of PMS - Performance Management Prism - Competency Based PMS - Electronic PMS- Potential Appraisal and HRM, Performance Management and Employee Development – Emerging Trends in Performance Appraisal.

Module 2: Team Performance Management 12 Hours

Team Performance Management - Building and Leading High Performance Teams - Virtual Teams - Remote Working, Prerequisites of Remote Team Performance -Role of Team Leaders - Drivers of Performance - Designing Appraisal Programs - Conducting Appraisals - Individuals and Teams - Feedback Mechanisms – Individual and Team Rewards.

Module 3: Performance Appraisal 8 Hours

Objectives, Process, Pros and Cons of Performance Appraisal - Design of Appraisal forms using Rating Scales - Different Methods of Appraisals – Past, Present and Future Oriented Methods.

Module 4: Performance Management Checklists 8 Hours

Data Collection on Performance Information - Presentation, Interpretation and Corrective Action - Performance Management Guidelines and Checklists for Managers - Common Problems in Assessment - Ways to Avoid Pain During Appraisals.

Module 5: Pay and Performance 8 Hours

Managing High Performance - Pay for Performance - Performance Improvement -Identification of Gaps - Creative Performance Strategies – Performance Management Skills

Module 6: Issues in Performance Appraisal 10 Hours

Legal Issues Associated with Performance Appraisals - Mentoring and Coaching - Counselling and Monitoring Managing Development - Guidelines on Appraising Expatriate’s Performance, Counselling for Better Performance - Six Sigma and Bench Marking.