Organizational Behavior University of Madras

Unit

Details

Hours

I

Introduction

Concept of Organisational Behavior (OB): Nature, Scope and Role of OB: Disciplines that Contribute to OB; Opportunities for OB (Globalisation, Indian Workforce Diversity, Customer Service, Innovation and Change, Networked Organisations, Work-Life Balance, People Skills, Positive Work Environment, Ethics)

10

II

Individual Behaviour

1)       Learning, Attitude and Job Satisfaction: Concept of Learning, Conditioning, Shaping and Reinforcement. Concept of Attitude, Components, Behavior and Attitude. Job Satisfaction: Causation; Impact of Satisfied Employees on Workplace.

2)       Motivation: Concept; Theories (Hierarchy of Needs, X and Y, Two Factor, McClelland, Goal Setting, Self-Efficacy, Equity Theory); Job Characteristics Model; Redesigning Jobs,

3)       Personality and Values: Concept of Personality; Myers-Briggs Type Indicator (MBTI); Big Five Model. Relevance of Values; Linking Personality and Values to the Workplace (Person-Job Fit, Person-Organisation Fit)

4)       Perception, Decision Making: Perception and Judgements; Factors; Linking Perception to Individual Decision Making:

18

III

Group Behaviour

1)       Groups and Work Teams: Concept: Five Stage Model of Group Development; Group Norms, Cohesiveness; Group Think and Shift; Teams; Types of Teams; Creating Team Players From Individuals and Team Based Work (TBW)

2)       Leadership: Concept; Trait Theories; Behavioral Theories (Ohio and Michigan Studies); Contingency Theories (Fiedler, Hersey and Blanchard, Path-Goal);

17

IV

Organisational Culture and Structure

Concept of Culture; Impact (Functions and Liability); Creating and Sustaining Culture: Concept of Structure, Prevalent Organisational Designs: New Design Options

15

V

Organisational Change, Conflict and Power

Forces of Change; Planned Change; Resistance; Approaches (Lewin's Model, Organisational Development); Concept of Conflict, Conflict Process; Types, Functional/ Dysfunctional. Introduction to Power and Politics.

15