Operations Management

Syllabus

18 MBA 205

OPERATIONS MANAGEMENT

Module I

Overview of Operations Management and Capacity Planning : Operations in Manufacturing and Services, Responsibility of Operations Manager, Operations Strategy and Competitiveness, Process Analysis, Job Design and Work Measurement; Capacity Planning – Concept, Types of Capacity; Aggregate Planning - Relevant Cost and Strategies.

Module II

Facility Location and Layout, Inventory Management : Facility Location - Factors, Techniques (Single Facility and Multi-Facility), Factor Rating Method, Centroid Method; Facility Layout – Concept, Types of Layout and Line Balancing, Inventory Management – Concept, EOQ, MRP.

Module III

Scheduling, Project Management and Quality Management: Scheduling; Gantt Chart; Project Management – Concept and Technique PERT and CPM; Basics of Supply Chain Management; Quality management – Concept, Quality Design, Control Chart (X,R,P), TQM, Introduction to ISO 9000 and 14000 Series.