OFFICE MANAGEMENT RTMNU B.COM SECOND SEM

Syllabus

Office Management

[Vocational Skill Course]

Unit-I

Office Management

Office Management: Concept and Definition, Nature and Scope. Elements and Functions, Office

Manager: Functions, Duties and Responsibilities, Challenges before Modern Office Manager, Effective Management Techniques.

Unit-II

Office Communication

Meaning, Types: Internal and External Communications, Features of Good Communication. Process of Communications. Basic Principles of Communications. Barriers to Communications. Measures to Overcome Barriers.

Unit-III

Office Manuals & Reports

Office Manuals & Reports Introduction, Need, Sources, Types, Advantages of Manuals. Introduction, Functions, Classification of Reports, Basic Principles of Writing Reports, Specimen of Report.

Unit-IV

Office Meeting

Office Meeting: Meaning, Definition, Importance, Purposes and Types of Meetings. Meeting: Essentials of Valid Meeting & Drafting Notices, Agenda & Minutes, Factors of Successful Meeting.