Communication skills

Unit

Topic

No. of Lectures

1

Historical Background of Communication, Definition and Process of Communication, Essentials of Effective Communication, Barriers to Communication, Role of Communication in Organizational Effectiveness.

18

2

Public Speech-Composition Principles, Speech Delivering Skills, Group Discussion: Do's and Don'ts of Group Discussion, Communication in Committees, Seminars and Conference.

18

3

Non-Verbal Communication: Meaning, types and Importance, Listening, Difference between Listening and Hearing.

18

4

Business Correspondence, Essentials of Effective Business Correspondence, Structure of Business Letter, Types of Business Letter: Enquiry, Reply, Orders, Complaints and Circular Letter.

18

5

Drafting of Notices, Agendas, Minutes, Job Application Letter, Preparation of Curriculum Vitae,

18