Performance Management System

Syllabus

SE-HRM-12: Performance Management System

Unit-1: Introduction and Theoretical Framework: Performance Appraisal & Potential Appraisal, Methods of Performance Appraisal: Traditional, Modern Methods, Components of PMS. Performance Management: Planning Performance for Role Clarity, Accountability and Effectiveness. Goal Theory and its Application in Performance Management, Control Theory and its Application in Performance Management, Social Cognitive Theory and its Application in Performance Management. Currents Trends in Performance Management       (7 +2)

Unit-2: Process of Performance Management: Overview and Importance of Performance Management Process, Performance Management Planning Process, Setting Objectives - Organizational and Individual Performance Plans - Components of Manager’s Performance and Development Plan - Setting Mutual Expectations and Performance Criteria. Mid-Cycle Review Process and End-Cycle Review Process.    (7 +2)

Unit-3: Performance Measurement: Determinants of Performance Measurement, Approaches to Measuring Performance, Diagnosing the Causes of Poor Performance. Measuring Results and Behaviours, Gathering Performance Information, Implementing Performance Management System. (7 +2)

Unit-4: Performance Management & Reward Systems: Performance Linked Remuneration System, Types of Rewards, Designing Reward System, Total Reward Strategies, Characteristics of an Effective Performance Reward Plan. Performance Analysis, Performance Review Discussion, Using Performance Management Systems Data for HR Decisions, Performance Improvements and Performance Management Skills.            (7 +2)

Unit-5: Performance Management and Personal Development Plans: 360degree Feedback as a Developmental Tool, Performance Linked Career Planning & Promotion Policy, Competency Mapping as a Performance Management Tool, Balanced Scorecard and its Applications, Mentoring System, Assessment Centres, Role of Technology in PMS, Performance Management Practices of Different Companies (One Example of Indian and global Context). (7 +2)