Information Systems For Managers

                                                                                                                                                            Syllabus

                                         20MBA109

Module-1

Organizations and Information systems                                                                                     (8 Hours)

Information systems in modern organizations-Types of IS- roles of IS-Managerial Challenges of IT-Components of IS- Strategic use of IT-Value chain and strategic IS- using IT for creating strategic advantage for business-trends in MIS- e-business-e-commerce models, successful ecommerce companies-impact of IT on business-case study.

Module-2

Data and Information                                                                                                                  (8 Hours)

Data and information – data management and security - database concepts-basic architecture- Data Warehouses-data mining uses-information as a resource - information in organizational functions - types of information systems- management information systems - decision making with MIS - communication in organisations - types of communication - decision making with communication technology.

Module-3

Competing and Integrating with IT                                                                                            (9 Hours)

Competitive environment of business - IT strategy - information systems and competitive strategy - value chain -role of CIO - information system’s plan - technology updates – Business processes - Business Process Integration - Business Process Re-engineering (BPR) – BPR versus continuous improvement - Motivation for Enterprise Systems - Enterprise wide systems – E-business Applications and E-governance.

Module-4

Enterprise Systems                                                                                                                     (12 hours)

Supply Chain Management Systems - Customer Relationships Management Systems - Challenges of Enterprise Systems Implementation - Managing the implementation – ERP systems-benefits and challenges-International Information Systems - Outsourcing and offshoring - Decision Support Systems - OLAP, Geographic Information and Data Visualization Systems, visualization techniques, dash boards, DSS software packages MIS and DSS – Decision making - types of decisions - Analytics and Business Intelligence. AI technologies in business, business applications of AI-Expert systems: components, benefits.

Module -5

Managing Security and Ethical Issues in IT                                                                                (8 hours)

Security and ethical challeges: IT security, ethics and society, ethical responsibility of business professionals, cyber crime: hacking and cracking, cyber theft, cyber terrorism, Unauthorized use, software piracy, theft of IP, computer virus, adware and spyware, privacy issues, health issues, societal issues-cyber security and cryptography: security management tools, cryptographic keys, encryption, firewalls-Denial of service attacks, e-mail monitoring, virus defenses, other security measures-system controls and audits: information system controls, auditing IT security- Block chain technology: how it works, features, business applications