Operations Management | MBA 2nd Sem | JNTUK

C-204: OPERATIONS MANAGEMENT

UNIT-I:

Introduction to Operation Management: Nature & Scope of Operation/ Production Management, Relationship with other functional areas, Recent Trend in Operation Management, Manufacturing & Theory of Constraint, Types of Production System, Just in Time (JIT) & Lean System.

UNIT-II:

Product Design & Process Selection: Stages in Product Design Process, Value Analysis, Facility Location & Layout: Types, Characteristics, Advantages and Disadvantages, Work Measurement, Job Design.

UNIT-III:

Forecasting & Capacity Planning: Methods of Forecasting, Overview of Operation Planning, Aggregate Production Planning, Production strategies, Capacity Requirement Planning, MRP, Scheduling, Supply Chain Management, Purchase Management, Inventory Management.

Unit-IV:

Productivity: Factors, Affecting Productivity – Job Design – Process Flow Charts – Methods Study – Work Measurement – Engineering and Behavioral Approaches.

UNIT-V:

Quality Management: Quality- Definition, Dimension, Cost of Quality, Quality Circles-Continuous Improvement (Kaizen), ISO (9000&14000 Series), Statistical Quality Control: Variable & Attribute, Process Control, Control Charts -Acceptance Sampling Operating Characteristic Curve (AQL , LTPD, Alpha & Beta Risk ), Total Quality Management (TQM).

Relevant cases have to be discussed in each unit and in examination case is compulsory from any unit.