Principles of Operations Management

Syllabus

 BBA 18 – Principles of Operations Management

Unit-1

Introduction to Operations Management: Introduction to Operations Management, its Nature, Scope, Importance and Functions. Difference between Production, Manufacturing and Service. Concept and Types of Production, Mass, Job-Based, Batch and Assembly Line Production System. Types of Services.

Unit-II

Facilities and Production Planning: Factors Affecting Plant Location, Types of Plant Layouts – Product Layout, Process Layout, Fixed Position Layout, Cellular Layout, Types of Service Layouts. Concept of Production Planning, Definitions of Capacities, Master Production Schedule, Material Planning. Introduction to Maintenance.

Unit-III

Material Management: Scope of Materials Management, Purchase and Stores Functions, Introduction to Warehouse Management, Concept of Lead Time, Re-order Level, Minimum and Maximum Stock, Basic Concepts of Inventory Management, Inventory Costs, Ordering and Carrying Cost.

Unit-IV

Quality Management and Productivity: Introduction to Quality, Dimensions of Quality, Concept of Product, Process and Service Quality. Introduction to Quality Management System, concept of TQM, ISO, Kaizen, Quality Circles, Six-sigma. Concepts of Productivity, Machine, Labour and Cost Productivity.