Organisational Behaviour Book for BBA 2nd Semester Lucknow University

Syllabus

P3: Organisational Behaviour

UNIT I

Introduction: Nature and Scope of OB, Challenges and Opportunities for OB, Organization Goals, Models of OB, Impact of Global and Cultural
Diversity on OB.

UNIT II

Individual Behavior: Concept, Personality, Perception and its Role in Individual Decision Making, Learning, Motivation: Hierarchy of Needs Theory, Theory X and Y, Motivation-Hygiene Theory, Vroom’s Expectancy Theory.

UNIT III

Behavior Dynamics: Interpersonal Behavior, Communication, Transaction Analysis, Leadership: Its Theories and Prevailing Leadership Styles in Indian Organizations. Group Behavior: Definition and Classification of Groups, Types of Group Structures, Group Decision Making, Teams Vs Groups, Contemporary Issues in Managing Teams, Inter-Group Problems in Organizational Group Dynamics, Management of Conflict.

UNIT IV

Management of Change: Change and Organizational Development, Resistance to Change, Approaches to Managing Organizational Change, Organizational Effectiveness, Organizational Culture, Power and Politics, Stress Management: Definition, potential, Sources of Stress, Consequences of Stress,
Managing Stress.