MANAGEMENT INFORMATION SYSTEM MAKAUT BBA SECOND SEM

Unit 1: Information System

1.1.

Data, Information and Knowledge Concepts

13

1.1.1.

Data

13

1.1.2.

Information

13

1.1.2.1.

Characteristics/Attributes of Information

14

1.1.2.2.

Difference between Data and Information

14

1.1.2.3.

Types of Information

15

1.1.2.4.

Difference between Data and Information

17

1.1.3.

Knowledge

17

1.2.

Information Technology(IT)

18

1.2.1.

Concept

18

1.2.2.

Features of IT

18

1.2.3.

Components of IT

19

1.2.4.

Advantages of IT

19

1.2.5.

Disadvantages of IT

20

1.2.6.

Role of IT in Business

20

1.2.7.

Role of IT in Society

22

1.3.

Information Systems(IS)

25

1.3.1.

Concept

25

1.3.2.

Characteristics of Information Systems

25

1.3.3.

Components/Resources of Information Systems

26

1.3.4.

Types of Information Systems

28

1.3.4.1.

Operations Support Systems (OSS)

28

1.3.4.2.

Management Support Systems (MSS)

29

1.3.5.

Roles of Information Systems in Business

29

1.4.

Information Systems for Competitive Advantage

30

1.4.1.

Competitive Advantages

30

1.4.2.

Competitive Strategy Concepts

32

1.4.2.1.

Porter’s Five Forces Model

32

1.4.2.2.

Competitive Strategies

33

1.4.2.3.

Value Chain Activities

34

1.4.3.

Advantages of IS to Achieve Competitive Advantages

36

1.5.

Management Information System (MIS)

38

1.5.1.

Meaning and Concept

38

1.5.2.

Evolution of MIS

39

1.5.3.

Need of MIS

41

1.5.4.

Purpose and Objectives of MIS

41

1.5.5.

Role of MIS in Business

42

1.5.6.

Characteristics of MIS

42

1.5.7.

MIS Functions in an Organization

44

1.5.8.

Structure of MIS

44

1.5.9.

Benefits of MIS

46

1.5.10.

Limitations of MIS

46

1.6.

Exercise

47

Unit 2: Information and Managerial Effectiveness

2.1.

Information as a Corporate Resource

48

2.1.1.

Introduction

48

2.1.2.

Quality of Information

50

2.1.3.

Types of Information

51

2.1.4.

Level of People and Their Information Needs/ Classification by Management Hierarchy

52

2.1.5.

Managerial Effectiveness and Information

53

2.2.

Functional Information Systems

54

2.2.1.

Introduction

54

2.2.2.

Features of Functional Information Systems

54

2.2.3.

Types of Functional Information Systems

55

2.2.4.

Financial Information System

56

2.2.4.1.

Model of Financial Information System

56

2.2.4.2.

Functions of Financial IS

57

2.2.4.3.

Inputs of Financial IS

57

2.2.4.4.

Reports of Financial IS

58

2.2.4.5.

Applications of Financial IS

59

2.2.5.

Marketing Information System

60

2.2.5.1.

Model of MkIS

61

2.2.5.2.

Functions of Marketing IS

62

2.2.5.3.

Inputs of Marketing IS

62

2.2.5.4.

Outputs of Marketing IS

63

2.2.5.5.

Reports of Marketing IS

64

2.2.5.6.

Applications of Marketing IS

65

2.2.6.

Manufacturing Information System

66

2.2.6.1.

Model of Manufacturing Information System

67

2.2.6.2.

Functions of Manufacturing IS

68

2.2.6.3.

Inputs of Manufacturing IS

69

2.2.6.4.

Reports of Manufacturing IS

69

2.2.6.5.

Applications of Manufacturing IS

70

2.2.7.

Human Resource Information System(HRIS)/ Personnel Information System (PIS)

71

2.2.7.1.

Features of HRIS

71

2.2.7.2.

Models of HRIS

72

2.2.7.3.

Functions of HRIS

73

2.2.7.4.

Inputs of HRIS

74

2.2.7.5.

Reports of HRIS

74

2.2.7.6.

Applications of HRIS

75

2.2.8.

Examples of Functional Information Systems

76

2.3.

Exercise

77

Unit 3: Understanding Information System Concepts

3.1.

Information System Concepts

78

3.1.1.

System

78

3.1.1.1.

System Characteristics

79

3.1.1.2.

Basic Components/Elements of the System

80

3.1.1.3.

Types of System

81

3.1.2.

Subsystems

84

3.1.3.

Super Systems

85

3.2.

Types of Business Information Systems

86

3.2.1.

Transaction Processing Systems (TPS)

86

3.2.1.1.

Features of TPS

87

3.2.1.2.

Types of Transactions

87

3.2.1.3.

Transaction Processing Cycle

87

3.2.1.4.

Advantages of TPS

88

3.2.1.5.

Disadvantages of TPS

89

3.2.2.

Management Information System (MIS)

89

3.2.3.

Decision Support System (DSS)

90

3.2.3.1.

Characteristics of Decision Support System

90

3.2.3.2.

Components of Decision Support System

91

3.2.3.3.

Classification of DSS

92

3.2.3.4.

Advantages of DSS

93

3.2.3.5.

Disadvantages of DSS

93

3.2.3.6.

Comparison between DSS and MIS

94

3.2.4.

Executive Information System (EIS)/Executive Support System(ESS)

95

3.2.4.1.

Characteristics of Executive Information System (EIS)

96

3.2.4.2.

Capabilities of EIS

96