Managing Interpersonal Effectiveness

Managing Interpersonal Effectiveness Book for MBA 3rd Semester Bharathiar University
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Buy Latest Managing Interpersonal Effectiveness Book for Mba 3rd Semester in English language specially designed for BU ( Bharathiar University,Tamil Nadu) By Thakur publication.

Veera Karoli and Santosh Sharma

MBA Bharathiar University, Third Semester
Syllabus
 

MANAGING INTERPERSONAL EFFECTIVENESS

Unit-I
Self-Definition and Perception – Self-Schemes – Gaining Self-Knowledge, Self-Knowledge – Self-Awareness – Self-Effectiveness – Self-Presentation Motives and Strategies – Self-Monitoring – Impression Management.
 
Unit-II
Communication and Language, Models of oral – Qualities and Profile of a Good Speaker – Written – Clarity, Responsibility, Simplicity, Style, Brevity Interpersonal Communication – Barriers  – Ways of Overcoming – Non-Verbal Communication – Paralanguage – Eye Contract – Facial Expression – Kinesics, Body Language –  Deception, and Detecting Deception.
 
Unit-III
Assertive Training: Nature – Importance and Relevance to Organizational Life – Assertion and Aggression, Assertive Writing, Preparing for Assertive Business Writing – Tools, Tips, Pitfalls, Persuasion Being assertive with Oneself – Cutting, Rewriting, Editing, Enhance individual assertiveness.
 
Unit-IV
Transactional Analysis
Introduction – Ego States – Exclusion Contamination – Strokes, Life Positions – Types of Transactions – Time Structures – Withdrawal – Rituals – Pastimes –Activities – Games – Types – Stamps – Rackets and Sweat Shirts – Scripts – Advantages and Disadvantages of TA – TA Tips for Performance Interviews – Development Planning with Subordinates – TA Tips for Selection.
 
Unit-V
Counseling – Introduction – Other Interventions – Steps, Elements of Counseling – Counseling in Organizations – Training for Counseling. Anxiety and Stress – An Introduction to NLP, – Emotional Intelligence.
BHU2016/MBA/3/07
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