Operations Management-II

SECTION-A

Unit

Course Description

Sessions

I

Work Study: Motion and Time Study, Problem Solving Process, Work Method Design, Process Analysis, Work Measurement: Time Study, Rating, Allowances, Stopwatch Time Study, Predetermined Time Standards, Standard Data, Work Sampling.

3

II

Quality Management: The Dimensions of Quality, Evolution, Quality Gurus, Inspection, Quality Control, Quality Assurance,  Quality Cost. Quality Awards,  Certification: Introduction to  ISO 9000, 14000 and 24700. Total Quality Management, QC Tools.

3

III

 Process Quality Improvement: Statistical Process Control (SPC), Variability, Control Charts for Attributes and Variables, Process Capability Analysis.  Acceptance Sampling, Six Sigma for Process Improvement. Introduction to Product Quality Improvement: Quality Function Deployment, Robust Design and Taguchi Method.

4

IV

Production Control: Shop-Floor Control, Scheduling Operations, Scheduling in High-Volume Systems, Intermediate-Volume Systems and Low-Volume Systems. Loading: Order Release. Loading and Assignment: Gantt Charts, Infinite and Finite Loading, Sequencing, Priority Rules, Sequencing Jobs Through Two Work Centers, Scheduling Services.

3

V

JIT and Lean Operations: Toyota Approach, Goals and Building Blocks of Lean Systems, Value Stream Mapping. Transitioning to a Lean System, Lean Services.

3

VI

Introduction to Maintenance Management: Importance of Maintenance, Types of Maintenance, Breakdown, Preventive, Predictive Maintenance and Total Productive Maintenance.

1

VII

Supply Chain Management: Introduction to Supply Chain and SCM, Trends in Supply Chain Management, Global Supply Chains, ERP and Supply Chain Management, Management Responsibilities: Strategic, Tactical, and Operational. E-Business, Supplier Management, Inventory Management: Bull Whip Effect, Vendor Managed Inventory, Creating an Effective Supply Chain.

3

VIII

Project Management: Introduction, Project Life Cycle, Behavioral Aspects, The Nature of Projects, Key Decisions in Project Management, The Project Manager,       Certification, Work Breakdown Structure, Planning and Scheduling with Gantt Charts, PERT and CPM, The Network Diagram, Network Conventions, Computation of Critical Path, Time–Cost Trade-Offs: Crashing, Resource Smoothing and Levelling. Introduction to Project Management Software. 

4

SECTION B

At least one Case Study from each module is to be discussed. Questions will be case/inferences/application based