Organisational Behaviour

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Prof. Shilpa Goel & Ruchika Tuli

ISBN-9789351633983


BBA,Maharishi Dayanand University, Second Semester
Syllabus
Unit-I
Introduction – Concept and Scope of Organisational Behaviour, Historical Development of Organisational Behaviour, Organisation Behaviour Processes, Emerging Trends and Changing Profiles of Workforce.
 
Unit-II
Individual Processes – Personality, Values, Attitudes, Perception, Learning and Motivation.
 
Unit-III
Team Processes – Interpersonal Communication, Group Dynamics, Teams and Teamwork, Decision-Making, Conflict and Negotiation in Workplace, Power and Politics.
 
Unit-IV
Organisational Processes – Elements of Organisation Structure, Organisational Structure and Design, Organisational Culture, Organisational Change.
MDU2015/BBA/2/05
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