Consume Behavoiur & Marketing Research

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Jyotsana Khandelwal & Kirti Kalra

BBA, University of Rajasthan, Fourth Semester

Syllabus
Unit-I
Consumer Behaviour: Introduction, Consumer Needs and Buying Motivation Personality, Self-Concept and Consumer Behaviour, Consumer Perception, Consumer Attitude, Consumer Psychographics, Psychographics versus Demographics, Group Dynamics and Consumer Reference Groups, Family as Consuming Unit.
 
Unit-II
Consumer Decision Process: Pre- and Post-Purchase Behaviour. Purchase Process, Rationality in Buying.
 
Unit-III
Models of Buying:Nicosia, Howard Sheet, Engle Blackwell Kolas Model, Organisational buying behaviour.
 
Unit-IV
Marketing Research and Marketing Information System: Defining and Planning Research, Research Design, Marketing Plans and Proposals.
 
Unit-V
Data Collection: Sampling – Process, Selection and Size, Data Processing Analysis and Interpretation, Reporting the Research Findings, Application of Marketing Research, Scope of Marketing.
UOR/BBA/4/04
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