IT For Managers

Unit

Course Description

Sessions

I

Business Value of Telecommunication Networks: The Basics of Doing Business on the Internet- the Internet Revolution - the Business Value of Internet, Intranet and Extranet. Introduction to Web Page Design. Creating Web Pages Using HTML. Introduction to Cloud Computing.

4

II

Information Systems (IS): Concept of Data and Information, Kinds of Information Systems (IS); Elementary Study of: Operations Support System (OSS), Transaction Processing System(TPS), Process Control System(PCS), Management Information System(MIS), Decision Support System(DSS). Artificial Intelligence (AI), Neural Networks, Expert Systems (ES).

3

III

Developing MIS Systems: System Development Life Cycle, Investigation Phase, Prototyping, Feasibility Analysis, System Analysis (DFD and ER Diagram), and System Design, Implementing Business Systems, Testing, Documenting, Training and Maintenance.

4

IV

Data Organization Issues, Exposure to Database Management System and SQL, Fundamentals of Data Warehouse and Data Mining for Decision Support

3

V

e-Business and e-Commerce: e-Business Systems: e-Business Models - Enterprise
E-Business Systems -e-Commerce Systems – Essential-Commerce Processes - Electronic Payment Processes-e-Commerce Application Trends - Web Store Requirements,
M-Commerce.

3

VI

IT Application in Business: Functional Business Systems - Cross-Functional Enterprise Systems - Enterprise Resource Planning (ERP) - Customer Relationship Management (CRM) and Supply Chain Management (SCM).

4

VII

Management challenges: Security and Ethical Challenges of IT, Ethical Responsibility - Business Ethics, Technology Ethics; Cyber Crime and Privacy Issues.

3